These pages are for Student and Academic Services staff who need to know how to refer students within the Directorate. Their aim is to make sure students get timely, appropriate support and referral. Use the menu on the right to jump straight to a section.
Please use Compass Enquiries to refer students on. They are better than Outlook emails, phone calls or conversations because, once they are logged, they will be followed up and there will be a trail. Log on to Compass here.
How to Create a Compass enquiry video and downloadable Create a Compass enquiry instructions and screenshots.
How to Reply to a Compass enquiry video and downloadable Reply to a Compass enquiry instructions and screenshots.
See more detailed ‘How-to’ Compass videos here.
Helen Bancroft 1716
General enquiries 3629
ASK: Academic Skills
Elizabeth (Liz) Wragg 5857
General enquiries 1438
Rebecca (Becky) Nesbitt 259 195
Inclusive Learning (previously Dyslexia Skills)
Nikki Brown 259 340
Isabel Noon 4228
Penryn Campus Library
Falmouth Campus Library
Michelle Lewis 3633
General enquiries 5341
|Time to Talk|
Wellbeing (Mental Health/
Kerra Park 253 620
General enquiries 1755
The Compass Wiki has much more detailed information. Read-access required.
When to refer guide for staff.
Compass - How can we help you? FAQs for students.